Privacy Policy for ScamFree.co.za
At ScamFree.co.za, we are committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored in a lawful and transparent manner, in compliance with the Protection of Personal Information Act (POPIA).
This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
1. Information We Collect
We collect the following types of personal information to provide and improve our services:
1.1 Personal Information You Provide to Us
When you interact with our website or use our services, we may collect personal information such as:
- Name
- Email address
- Contact details
- Any information you provide when registering an account, submitting a website for verification, or contacting us.
1.2 Automatically Collected Information
We may also collect non-personal information automatically when you use our website, including:
- IP address
- Browser type and version
- Device information
- Information about how you use our website (e.g., pages viewed, time spent, and links clicked)
This information is used to analyze user behavior, administer the site, and improve the user experience.
2. How We Use Your Information
The personal information we collect is used to provide, maintain, and improve our services. Specifically, we use your information to:
- Verify the legitimacy of websites and deliver reports.
- Communicate with you regarding your inquiries, account, or services.
- Respond to your requests and provide customer support.
- Conduct analysis and research for business purposes.
- Send you updates, newsletters, or marketing communications, but only if you have opted in.
We ensure that all personal information is used lawfully, with your consent, or as required by law.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to facilitate the functioning of our services, such as:
- Web hosting providers
- Analytics services (e.g., Google Analytics)
- Marketing and email distribution services
These third parties are only allowed to use your personal information to provide specific services to us, and they are required to protect your information in accordance with POPIA.
We may also share your personal information if required by law, regulation, or legal process, or to protect our rights or the rights of others.
4. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it from unauthorized access, loss, misuse, or alteration.
We use secure methods to store and transmit your personal information, including encryption and access control. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights Under POPIA
In accordance with the Protection of Personal Information Act (POPIA), you have certain rights regarding your personal information:
- Right of Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete personal information.
- Right to Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
- Right to Object: You may object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
- Right to Withdraw Consent: If you have provided consent for the processing of your personal information, you may withdraw it at any time.
To exercise any of these rights, please contact us at support@scamfree.co.za.
6. Retention of Information
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law.
Once your personal information is no longer required, we will securely delete or anonymize it, unless retention is necessary to comply with legal or regulatory obligations.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit certain web pages. They help us understand how users interact with our website and improve its performance.
You can control or disable cookies through your browser settings, but doing so may affect your experience on our website.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of the website after any such changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
- Email: support@scamfree.co.za
- Phone: 0661175559
Last Updated: 24 October 2024